Refund policy

Return, Exchange & Cancellation Policy – Shree Nakodaa

Welcome to Shree Nakodaa. We sincerely thank you for shopping with us. Since we deal with carefully curated fashion and clothing products, we request all customers to read our Return, Exchange & Cancellation Policy carefully before making a purchase.

By placing an order on our website, you agree to the terms mentioned below.

No Return & No Exchange Policy

We maintain a strict No Return & No Exchange Policy for all products sold on our website.

Once an order is successfully placed and delivered, it cannot be returned or exchanged under any circumstances, including:

• Change of mind after purchase
• Dislike of color, fabric, design, or pattern
• Incorrect selection of size or fit
• Personal preference issues
• Delay caused by courier partners
• Minor variations in color due to lighting, photography, or screen resolution

We request customers to carefully review product descriptions, size details, fabric information, and product images before placing an order.

Product Color & Appearance Disclaimer

We make every effort to display product colors and designs as accurately as possible. However, slight variations may occur due to:

• Mobile or computer screen settings
• Lighting used during photography
• Natural texture and dye variations in fabrics

Such minor differences shall not be considered defects and are therefore not eligible for return or exchange.

Damaged, Defective, or Incorrect Product

Customer satisfaction is important to us. In the rare event that you receive:

• A damaged product
• A manufacturing defect
• An incorrect item different from your order

You must notify us within 24 hours of delivery by contacting our support team.

To process such complaints, the following are mandatory:

1. Order Number
2. Clear images of the product
3. Parcel packaging images
4. Complete unboxing video from opening the sealed package

Important Notes

• The unboxing video must be recorded clearly without cuts or edits.
• Complaints raised without an unboxing video may not be accepted.
• Requests submitted after 24 hours of delivery will not be considered.

After verification, our team will review the issue and provide an appropriate resolution if found genuine.

Order Cancellation Policy

• Orders once placed cannot be cancelled after confirmation.
• Orders that have already been processed or shipped cannot be cancelled.
• During sale periods, festive offers, clearance sales, or promotional campaigns, cancellation requests will not be accepted.

Shipping & Delivery

We work with trusted courier partners to deliver your orders safely and on time. However:

• Delivery timelines may vary depending on location and courier operations.
• Shree Nakodaa is not responsible for delays caused by courier companies, natural calamities, strikes, or unforeseen circumstances.

Refund Policy

As we follow a strict No Return & No Exchange Policy, refunds are generally not applicable.

Refunds, if approved in exceptional cases, will only be processed after verification by our support team and may take 5–10 business days to reflect in the original payment method.

Contact Information

For any queries regarding your order, feel free to contact us:

📧 Email: support@shreenakodaa.com
📞 Phone: +91 91594 61000
🕘 Business Hours: Monday to Saturday, 9:30 AM – 9:30 PM